At Positivemindcare.org, we strive to provide our customers with the best possible experience. However, we understand that there may be instances where you need to cancel a course registration or request a refund. Please read our refund and cancellation policy carefully before making a purchase.
Cancellation Policy:
- Cancellation by the Participant: If you wish to cancel your registration for a course, you must notify us at least [insert number of days/hours] before the scheduled start date of the course. Cancellations made within this timeframe will be eligible for a full refund.
- No Show: Failure to attend a course without prior notice will be considered a “no-show” and will not be eligible for a refund.
- Cancellation by Positivemindcare.org: We reserve the right to cancel or reschedule a course due to unforeseen circumstances such as insufficient enrollment, instructor unavailability, or other emergencies. In such cases, participants will be notified as soon as possible, and we will offer alternative dates or a full refund.
Refund Policy:
- Refund Eligibility: Refunds will only be issued to participants who have canceled their registration within the specified timeframe or in cases where Positivemindcare.org cancels a course.
- Refund Processing: Once your cancellation request is approved, refunds will be processed within [insert number of days] days. Please note that it may take additional time for the refunded amount to reflect in your account depending on your payment method and financial institution.
- Refund Method: Refunds will be issued using the same payment method used for the original purchase unless otherwise requested by the participant.
- Non-Refundable Fees: Please note that any administrative fees or charges associated with the course registration may be non-refundable.
How to Request a Refund or Cancel Registration:
To request a refund or cancel your registration, please contact our customer support team at [insert contact information] with your name, course details, and reason for cancellation. We will process your request as soon as possible and provide further instructions if needed.
Note: This refund and cancellation policy applies only to courses offered directly by Positivemindcare.org. If you have enrolled in a course through a third-party platform or partner, please refer to their respective refund and cancellation policies.
We reserve the right to amend or update this refund and cancellation policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
If you have any questions or concerns regarding our refund and cancellation policy, please contact us for assistance.
